1
Lead Management
Turn more leads into members
Maximise every opportunity by giving your sales team the tools to stay organised and proactive. Clubfit lets you track every lead from their initial inquiry to trial attendance to full membership conversion—all in one place.
Easily assign leads to staff, log notes, and view contact history to ensure no one falls through the cracks. With clear follow-up workflows and timely nudges, your team can convert faster and more efficiently—turning casual interest into lifelong members.
2
Interaction Timeline
Get a clear view of every lead’s journey
Gain total visibility into your sales pipeline. The interaction timeline shows every email sent, call made, note added, and stage completed for each lead.
You’ll instantly know who’s been contacted, how often, what they responded to, and when to follow up again—ensuring personalised, well-timed communication that leads to better conversions.
3
Reporting
Clear KPI reporting
Track what’s working and what’s not. Clubfit offers robust reporting tools to help you compare sales numbers against your key performance indicators (KPIs), evaluate campaign success, and identify high- and low-performing team members.
Drill down into campaign performance, lead sources, sales velocity, and close rates so you can make smarter decisions and scale what works.
4
Automated Tasks
You configure the automation – we take care of the rest
Save time and ensure consistency with automation. Clubfit lets you set up task triggers based on lead behavior—such as follow-up emails after a tour, trial expiry reminders, birthday greetings, or check-ins after a no-show.
Once configured, the system handles everything automatically, ensuring every prospect receives the attention they need—without your team needing to remember every step.
Frequently asked questions
Once a lead converts, all their data flows directly into the Clubfit member management system—preserving notes, communication history, and billing preferences for a seamless transition.
Absolutely. Clubfit tracks sales activities by staff, so you can compare performance, monitor conversion rates, and reward top performers while identifying training opportunities for others.
Clubfit’s reporting tools show where your leads are coming from—Google Ads, social media, walk-ins, referrals—and how well each source converts. This helps you invest in the channels that bring the best ROI.
Yes. With Clubfit, you can automate follow-up tasks like emails, calls, or reminders based on lead activity—such as booking a tour, missing a trial, or reaching a birthday milestone.
Gyms use CRM and lead tracking software like Clubfit to log inquiries, assign follow-ups, schedule tasks, and monitor engagement. This ensures no lead is forgotten and follow-ups happen on time.
Gym lead tracking is the process of managing and following up with potential members from their first inquiry to membership sign-up. It helps fitness businesses increase conversions, improve sales efficiency, and grow memberships more consistently.
Clubfit features included
Supporting Hundreds of Clubs Big and Small
Get in touch
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See how Clubfit can empower your fitness business with its revolutionary approach to member management and guarantees to increase your revenue.
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