Member Management

Comprehensive, flexible and simple to use

Clubfit empowers your fitness business with its revolutionary approach to member management. This state of the art CRM controls and automates all your day to day processes in one place. Unlike other high cost systems, Clubfit gives you it all WITHOUT THE PRICE TAG.

Member Management2025-06-18T04:38:37+00:00


1

Centralised member management

All information in one place

Expand every part of your member lifecycle—from lead to legacy—within a single powerful CRM dashboard. Access contact details, payment history, attendance logs, membership status, and even custom notes instantly.

Go fully digital with online waivers, contracts, health questionnaires, and forms—eliminating paper clutter while boosting compliance and efficiency.

Your team can view, update, and segment profiles in real time, ensuring nurturing communications and personalised follow-ups—all from one secure, user-friendly interface.

Member Management
Book classes online


2

Class schedules and bookings management

Book and pay for classes online

Give members control with seamless, self-service class booking. Real-time availability and built-in online payment means no more double bookings or payment delays.

Whether it’s yoga, HIIT, or personal training sessions, your members can browse class descriptions, see instructor bios, book their preferred time, and pay—all from desktop or mobile.

Automatic reminders reduce no‑shows, while staff can manage waitlists, drop‑ins, cancellations, and studio capacity with confidence.


3

Member online signup

Members signup anywhere, anytime

Turn browsing into signups: let new members enroll and pay—even when your reception desk is closed.

Our fully branded digital form captures essential data and waivers, integrates payment processing immediately, and grants instant access—even after hours.

Whether a lead finds you on social media or stumbles across your site at midnight, they can become a member in under five minutes—no manual onboarding required.


4

Configurable memberships

You decide the how

Design memberships that fit your business model—not the other way around.

Create tiered packages—unlimited, class-based, time‑restricted or multi‑site—with flexible rules on session limits, class types, times of use, and add-ons like PT sessions or pool access.

Easily control freeze options, family add-ons, guest passes, and trial offers. With clarity for both staff and members, confusion disappears—and satisfaction grows.

Frequently asked questions

What should I look for in gym CRM software?2025-06-12T03:35:33+00:00

Look for features like member profiles, online signups, class scheduling, automated payments, digital contracts, and reporting. Clubfit includes all of these plus native integrations with access control systems and mobile apps.

What’s the easiest way to manage gym members online?2025-06-12T03:35:17+00:00

Using dedicated gym software like Clubfit is the easiest way to manage gym members online. It centralises member profiles, bookings, payments, digital waivers, and communication in one user-friendly dashboard.

How do I let members sign up for gym classes online?2025-06-12T03:35:01+00:00

You can allow members to book classes online by using a gym booking system. Clubfit enables real-time class schedules, online payments, waitlist management, and automatic reminders—accessible via desktop or mobile.

Can I automate membership payments for my gym?2025-06-12T03:34:40+00:00

Yes, with a gym member management system like Clubfit, you can automate recurring payments via credit card or direct debit. The software handles billing cycles, sends reminders, and retries failed payments—improving cash flow and reducing admin.

How do gyms keep track of members?2025-06-12T03:34:23+00:00

Gyms track members using gym management systems that log attendance, manage payments, store member profiles, and monitor usage. Tools like Clubfit make it easy to check in members, automate renewals, and track activity across locations.

What is the best software for managing gym memberships?2025-06-12T03:33:57+00:00

The best gym membership management software lets you handle signups, bookings, payments, and communications in one place. Clubfit offers a powerful all-in-one system built specifically for fitness businesses in Australia, with online member signups, automated billing, class scheduling, and detailed reporting.

Bonus Features Include

  • Integrated billing & payment processing
    Automate recurring payments, manage dunning, handle late fees and adjust plans all via one dashboard.

  • Self‑service portal & mobile app
    Empower members to manage bookings, payments, and communication in-app.

  • Member nurturing & automated communications
    Targeted email/SMS sequences for onboarding, retention, churn risk, birthday wishes, contract renewals.

  • Australian support

  • Promo codes, coupons & trials
    Easy campaign setup and tracking.

  • Comprehensive reporting & multi‑location support
    KPI dashboards, attendance vs revenue analysis, and growth optics for chains.

  • Customisable digital waivers and forms
    Legally compliant for your region.

  • Self check‑in & access control
    Seamless integration with Paxton, Inner Range and more.

Supporting hundreds of clubs big and small

Get in touch

Book a free, personalised demo

See how Clubfit can empower your fitness business with its revolutionary approach to member management and guarantees to increase your revenue.

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